Agency Administrators can give permission to staff to delete clients from the system. To grant deletion permission:
1. In the navigation, click Admin > Agency Policies and Setup
2. Locate the “Allow Staff to Delete Clients” section.
3. Check the “Allow” box.
4. Click “Save.”
5. When a user logs in they will now have the ability to delete clients from their “Manage Clients” page.
6. A red “Delete” button will be visible to staff when they view Active and Inactive clients.
If the red "Delete" button does not appear for you as a user, contact the Agency Administrator for your agency account to inquire about granting delete permissions.