• Click the “Admin” tab
• In the dropdown menu, click “Users”
• On the “Users” page locate and click the “+Add New User” button.
• In the “Add New User” window fill in the user’s:
  1. First Name
  2. Last Name
  3. Phone (optional)
  4. In the Password field you can:
     • Auto-Generate a temporary password by clicking the orange arrow
     • Enter your own temporary password
  5. Select the User Type (Agency User, Agency Monitor, or Agency Admin)
  6. If Units are set up, select the Unit a user belongs to.
  7. Check the License(s) the user needs.
  8. Click “Save”
• An email will be sent notifying the user of the account creation with their access credentials, which are their agency email address and temporary password.